Welcome to Asseep, a cake shop in Hong Kong. Your access to and use of our services is subject to the following terms and conditions. Please read them cautiously as they set out your rights and obligations when dealing with us.
1. General Overview
- Asseep is a Hong Kong-based cake shop. We do not ship outside of Hong Kong, nor do we offer international delivery.
- These terms and conditions apply to all transactions. Placing an order implies that you have read, understood, and accepted these terms.
2. Ordering and Payment
- We do not accept orders other than those placed through our official channels.
- We accept only cash on delivery (COD) as a form of payment. Our delivery personnel do not carry change, so ensure that the amount is exact when delivered.
- Once an order is placed, cancellation is not permitted due to the perishable nature of our products.
3. Domestic Shipping Policy
- We provide delivery services exclusively within Hong Kong.
- Delivery charges may apply based on your location and will be communicated during the ordering process.
- Orders are delivered within the agreed timeframe, but unforeseen delays may occur due to weather, traffic, or other uncontrollable circumstances.
4. Quality Assurance
- Quality and customer satisfaction are our priorities at Asseep. In case you receive the product with some defects, please inform us as soon as possible.
- Allergen information is available on request. The responsibility of checking if the products are suitable for consumption lies with the customers.
5. Data Privacy
- Asseep respects your privacy. Any personal information collected while ordering is used only to fill your order and to serve our customers.
- We do not share your information with third parties unless legally required.
6. Limitations of Liability
- Asseep is not responsible for indirect, incidental, or consequential damages related to the use of our products or services.
- Our liability regarding any claim is limited to the value of the order.
- We will not be held liable for failure or delay on account of cause beyond our control, such as natural disasters and transportation disruptions.
7. Governing Law
- Terms and conditions of this agreement shall be governed by the laws of Hong Kong.
- All disputes shall be governed exclusively by the courts of Hong Kong.
8. Changes to Terms
- Asseep reserves its right to modify or update any time without notice, at its sole discretion, all these terms.
- It further states that continued use of our services will be taken as acceptance of the updated terms.
9. Contact Information
Reach our customer service team at [email protected] for any questions related to these terms and conditions.